As you probably know already, we’ve got a few links to other sites. Backyard Bins isn’t responsible for the privacy practices or the content of these other web sites.

Server Logging & Web Site Cookies

Each customer’s computer uses an IP (Internet Protocol) address when they are online, which is logged by our server. We use your IP address to identify your web site use and to gather broad statistical information such as visitor numbers.

Our web site also uses cookies. Cookies are small text files a web site stores on your computer and which are used to recognise repeat customers and enhance their experience when they return to the web site, storing information about you and your preferences. Only the information that you provide, or the choices you make whilst visiting the web site can be stored in a cookie. For example, a cookie cannot determine your e-mail address unless you choose to enter it in to the appropriate field.

Allowing a web site to create a cookie does not give Backyard Bins or any other web site access to the rest of your computer, and only the web site that created the cookie can read it. If you prefer, you can set your web browser (such as Internet Explorer, Chrome or Firefox) to notify you when a site is using a cookie and/or to refuse it.

How We Collect Customer Information

Backyard Bins also gathers information about customers through:

  • Our online booking form
  • Contact forms on our website

The Information We Obtain From You is Used for These Purposes

  • To contact you regarding your Backyard Bins quote
  • Occasionally we may send promotional material to advertise our services (if you opted in)

Accessing and Correcting Your Personal Information

If you ask, in most cases we must give you access to the personal information that we hold about you, and take reasonable steps to correct it if we consider it is incorrect. We will try to make the process as simple as possible.

How to Make a Complaint

You can complain to us in writing about how we have handled your personal information. We will respond to the complaint within 30 days.

How to Contact Us

For more details on our privacy policy, please contact our team. Alternatively, you can contact us by: